Quote Originally Posted by keyser soze View Post
Well what else are we suppose to do? This girl was EXTREMELY NICE, so I could not get upset with her directly. Even 10 minutes into the conversation when she asked me, "now what game are we talking about?" I could only bite my tongue and remember that this is EA's doing, she is just doing the best she can.

I do believe her about the new servers/software because my NEW number has a different number of digits.... LOL, amazing....
I'm just saying, that's par for the customer support course.

Several months ago I was having phone trouble. I wasn't sure if it was my 2 1/2 year old BlackBerry or the BlackBerry Network. I called AT&T just to ask if there were known problems in my area. I couldn't get any answer and, instead, they gave me a Case# and scheduled a time for someone to call me a couple of days later.

They never called, but I figured out (on my own) that it was likely my phone. I bought a new phone, and life continued as normal.

A few months later, I get an email from AT&T saying that the problem has been resolved and my case has been closed. Really? Wtf? Lol.

That is exactly how all of that shit goes every time.

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