Quote Originally Posted by steelerfan View Post
That sucks, G.

After that kind of hassle, the right thing to do would be to credit your account with enough money to purchase the game or something else if you prefer.

I'm not a believer that every inconvenience needs to be met with free shit, but charging your card 5 times (which, as you mentioned, shouldn't be possible) is enough to warrant it in my book.
Just to be clear, it was three times, but I completely agree. After working in customer service for a year, I always hated the guys who would say "so what are you going to give me for my trouble" so I wasn't about to ask for anything, but at the same time in this case, it shouldn't have been an issue of me asking. It should have been them offering.

Quote Originally Posted by JeffHCross View Post
And, while we're at it, there should be no circumstance where you have to delete game saves.
Yeah... at this point I'm just going to get the physical copy eventually without deleting my save. I think it's just a matter of the free trial converting to the full game. Probably had I deleted the trial first, and then downloaded the full game, I would have been fine. But Sony shouldn't offer the trial if they're not prepared to support it properly.