Quote Originally Posted by psusnoop View Post
I think they should just give daily tidbits of information and updates about the status and quit putting a time frame on something that they themselves seem unsure about. It would keep people from getting so touchy about the situation (well some it might anyways .....)
Agreed. What they should have done is:

#1 come out and explain that they are completely having to rebuild the network to secure our identity/safety and explain that they are working very hard but there is no time table and PSN will not be back up until Sony can solve/fix the problem(s)

#2 have a seperate person come out and say due to the undetermined length of the suspension of PSN we are giving all PSN users.... and all PSN+ users ....

#3 say NOTHING until PSN is 100% going to be back online and state when it will be online and what we need to do to get our "free" stuff.