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JBHuskers
11-12-2012, 12:54 PM
Part of the cover has been revealed. Three more layers to be added as time goes on. (I'm checking to see if it is all this week, or stretched out further)

http://i151.photobucket.com/albums/s159/jbennett98/Tiger14.jpg

JBHuskers
11-12-2012, 01:10 PM
I have confirmed that additional layers will be added all throughout the week.

psusnoop
11-12-2012, 03:21 PM
:up: they have not yet arrived for the photo shoot though here. Maybe tomorrow :dunno:

JBHuskers
11-12-2012, 03:36 PM
:up: they have not yet arrived for the photo shoot though here. Maybe tomorrow :dunno:

Well I'm heading down to the Community Day this week, that's when the photography for that will take place. :nod:

Sent from my DROID RAZR using Tapatalk 2

psusnoop
11-12-2012, 05:38 PM
:)

JBHuskers
11-14-2012, 12:43 PM
Here was yesterday's layer added. Tiger (obviously :D)

http://i151.photobucket.com/albums/s159/jbennett98/tiger2.jpg

JBHuskers
11-14-2012, 12:43 PM
Today's cover is a silhouette, and judging by the hair, you can guess who's sharing the cover with Tiger for 14!

http://i151.photobucket.com/albums/s159/jbennett98/tiger3.jpg

gschwendt
11-14-2012, 01:06 PM
Today's cover is a silhouette, and judging by the hair, you can guess who's sharing the cover with Tiger for 14!

I'm assuming Arnold Palmer.

JBHuskers
11-14-2012, 01:29 PM
I'm assuming Arnold Palmer.

:nod:

Sent from my DROID RAZR using Tapatalk 2

psusnoop
11-14-2012, 04:57 PM
:clap: I like that combo.

JBHuskers
11-15-2012, 12:07 PM
The cover fully revealed!

http://i151.photobucket.com/albums/s159/jbennett98/Tiger14-1.jpg

NatureBoy
11-15-2012, 10:11 PM
Pre-Order Offers

Gamestop: Pinehurst No. 2 DLC Course

Amazon: Bethpage Black DLC Course

Best Buy: 1986 Jack Nicklaus Exclusive Character

Target: Whistling Straits DLC Course

Wal-Mart: Kevin Love and Andy Roddick Exclusive Characters

Origin: Set of Exclusive Historic Golf Clubs

http://www.easports.com/tiger-woods/news/article/new-golfers-reveal

CLW
01-08-2013, 10:09 AM
New video of the legends


http://youtu.be/Xx0tIPqQbfQ

psuexv
01-08-2013, 10:42 AM
cccgolfer08: Tiger Woods PGA TOUR 2014 Features! Ask away if you have any questions about these: http://www.easports.com/tiger-woods/features?platform=xbox-360

SCClassof93
01-11-2013, 08:21 AM
Looks like JB can finally dominate......on the LPGA :D

SCClassof93
01-11-2013, 08:28 AM
Can't find anything on fixing the ball drops. Must say the feature list looks impressive but w/o fixing that MAJOR glitch I will pass this year. Anyone finds info on it please lmk.

psusnoop
01-11-2013, 08:54 AM
Can't find anything on fixing the ball drops. Must say the feature list looks impressive but w/o fixing that MAJOR glitch I will pass this year. Anyone finds info on it please lmk.

That glitch is beyond frustrating. I'm really hoping it is fixed and fully expect it to have been addressed.

SCClassof93
01-11-2013, 09:15 AM
That glitch is beyond frustrating. I'm really hoping it is fixed and fully expect it to have been addressed.

Yeah, it has become a deal breaker for me. I thought it was big enough to patch last year but nope. If it made it in this year while adding the all important LPGA I'm going to have to vote no with my $. Years ago one of the golf games and I think it was EA gave you the choice of drop areas etc. Course that has nothing to do with being taken in/out of bunkers. Hopefully both have been addressed.

SCClassof93
01-15-2013, 05:42 PM
Just read this on the ea forum and I'm not pleased. I have yet to find out if the bug that places your ball in/out of bunkers has been fixed.

01/15/2013 10:24:39
EA_SeanWilson




Joined: 04/08/2010 08:15:49
Messages: 39
Online

Will they ever give us the option to choose where we want to drop the ball or choose to rehit from the last spot after hitting it into a water hazard? This feature was in EA Sports PGA Tour Golf II (1992).


In the interest of delivering the good news, with the sometimes bad...this feature is not in TW14. There are some complex challenges involved in getting this to work with our current code. Though we could have tackled this task it would have meant losing some of the other stuff we added. When it comes to which features get added, tough choices have to be made on our part. All in all, we tackled a great deal of the issues brought up on these boards this year. More than I can ever recall. So I hope you will be happy with what you are getting when more news is released.
PM

SCClassof93
01-15-2013, 05:47 PM
https://www.youtube.com/watch?v=3Z7VEQETy_8

JBHuskers
01-28-2013, 12:08 PM
The Euro cover is pretty badass with Tiger, Rory, and SEVE!

http://www.blogcdn.com/www.joystiq.com/media/2013/01/tiger-woods-14-euro-cover.jpg

JBHuskers
02-05-2013, 02:58 PM
New video from today...


http://www.youtube.com/watch?v=zafP2nLkfYc&feature=youtu.be

bdoughty
02-06-2013, 04:49 PM
http://www.ign.com/articles/2013/02/06/ea-rethinks-tiger-woods-microtransactions?abthid=5112d9f5795886db4c00001f

EA Rethinks Tiger Woods Microtransactions
Tiger Woods PGA Tour 14 walks back aggressive DLC strategy.

JBHuskers
02-06-2013, 05:57 PM
http://www.ign.com/articles/2013/02/06/ea-rethinks-tiger-woods-microtransactions?abthid=5112d9f5795886db4c00001f

EA Rethinks Tiger Woods Microtransactions
Tiger Woods PGA Tour 14 walks back aggressive DLC strategy.

IGN was the big dumbass in the first place that didn't realize by PLAYING THE GAME, you could get all the DLC for $0.00.

That f'n pissed me off that because of IGN, last year's DLC method was pulled because they lowered their score due to that and not knowing all the facts.

JBHuskers
02-06-2013, 05:59 PM
You didn't have to "grind" like he put it. You could play just a few rounds a week, and easily get it.

bdoughty
02-06-2013, 07:08 PM
I agree with you, it gives the customer the OPTION to play and unlock DLC courses or buy. Now all we get is to buy it.

JBHuskers
02-06-2013, 07:43 PM
I agree with you, it gives the customer the OPTION to play and unlock DLC courses or buy. Now all we get is to buy it.

I played a lot, but not constantly. You didn't have to sacrifice your life to get courses.

bdoughty
02-07-2013, 04:49 AM
I can't wait for the presentation information to come out. I was a bit disappointed when they mentioned over at the TW forums that the True Aim camera is gone this year, leaving follow or presentation after the ball is hit. Hopefully they have worked on both allowing for a more realistic view of your shots within the new presentation. You spend the majority of time watching the ball in flight and if the two post shot cameras are the same as years past, I will be skipping a lot of shots. This game really needs a complete revamp of the camera system.

SCClassof93
02-07-2013, 06:56 PM
You didn't have to "grind" like he put it. You could play just a few rounds a week, and easily get it.

Well J.B., you can tell the guys at ea that I just cancelled my pre order after reading this garbage. Giving the consumer a choice was great last year.......I did play it a lot and enjoyed it, not this year, they can F off :down:

JBHuskers
02-08-2013, 10:32 AM
Well J.B., you can tell the guys at ea that I just cancelled my pre order after reading this garbage. Giving the consumer a choice was great last year.......I did play it a lot and enjoyed it, not this year, they can F off :down:

They had no choice, when it hurt the meta score, the higher ups made the call. Blame IGN, not EA.

Sent from my DROID RAZR using Tapatalk 2

psuexv
02-08-2013, 10:47 AM
They had no choice, when it hurt the meta score, the higher ups made the call. Blame IGN, not EA.

Sent from my DROID RAZR using Tapatalk 2

Yeah I don't really quite understand the reviews "digusting, slap in the face, etc" So last year you gave dedicated players a way to earn free DLC and if you didn't want to put the time in you bought it. So this year no matter what you have to buy it if you want extra courses. To me that's the slap in the face, taking away the ability to get something for free.

psusnoop
02-08-2013, 11:00 AM
Yeah I don't really quite understand the reviews "digusting, slap in the face, etc" So last year you gave dedicated players a way to earn free DLC and if you didn't want to put the time in you bought it. So this year no matter what you have to buy it if you want extra courses. To me that's the slap in the face, taking away the ability to get something for free.

Completely agree!! :up:

Escobar
02-08-2013, 11:30 AM
I think they didn't make as much money as they wanted to, because people unlocked it for free. So now they are using the "cover-up" story of bad reviews to go back to forcing everyone to buy the DLC.

JBHuskers
02-08-2013, 11:34 AM
I think they didn't make as much money as they wanted to, because people unlocked it for free. So now they are using the "cover-up" story of bad reviews to go back to forcing everyone to buy the DLC.

No that's not true. IGN killed them in the review last year. It's not a cover up, I kinda know a lot of things regarding this issue.

Sent from my DROID RAZR using Tapatalk 2

JBHuskers
02-08-2013, 11:41 AM
Basic run down of the whole thing. EA listened to the community who was buying the DLC year in and year out, so they made up this coin system last year. Community loved it, but reviews knocked down their meta score because of it (when they weren't even looking at the whole story on how easy it was to get the courses). Executives see that this is the reason that the scores were down, so they pulled it. EA was trying to do something the community wanted. Now there are other ways to try this, but the immediate plan is to just go back to the old system because of idiots writing the reviews that are seen by the masses.

SCClassof93
02-08-2013, 12:38 PM
Basic run down of the whole thing. EA listened to the community who was buying the DLC year in and year out, so they made up this coin system last year. Community loved it, but reviews knocked down their meta score because of it (when they weren't even looking at the whole story on how easy it was to get the courses). Executives see that this is the reason that the scores were down, so they pulled it. EA was trying to do something the community wanted. Now there are other ways to try this, but the immediate plan is to just go back to the old system because of idiots writing the reviews that are seen by the masses.

Sorry man but if the gripe with ign is about paying for dlc that a player may earn for free I don't see how taking away the ability to earn it for free is the answer. As always, the only choice I have is to vote with my $$$. Sad, I was looking forward to the game.

CLW
02-08-2013, 12:44 PM
Yeah I'm not a fan of this whole DLC thing to begin with so I enjoyed getting "extra" courses for "free" by just playing the game. A slight annoyance but fine whatever. Now they pull that idea b/c some review site said it sucks even though their consumers (according to the posts above) generally liked the idea. Not a smart move I wasn't really planning on buying the game this year as I just get tired quickly with Tiger in general as it eventually just feels like a big game of darts and not golf so I'll pass this year.

SCClassof93
02-08-2013, 12:47 PM
Yeah I'm not a fan of this whole DLC thing to begin with so I enjoyed getting "extra" courses for "free" by just playing the game. A slight annoyance but fine whatever. Now they pull that idea b/c some review site said it sucks even though their consumers (according to the posts above) generally liked the idea. Not a smart move I wasn't really planning on buying the game this year as I just get tired quickly with Tiger in general as it eventually just feels like a big game of darts and not golf so I'll pass this year.

Admit it, I intimidated you :D

SCClassof93
02-08-2013, 01:01 PM
From ea. Not only is the coin system gone after a year but course mastery is out completely. :smh: but wait, pin packs are back :fp:

StormJr wrote:
So Sean, is Course Mastery completely gone? Or is it back to what it was before coins where you can still master the courses, you just don't get anything for it?


Sorry Storm. It is gone completely.

SCClassof93
02-08-2013, 01:53 PM
Just read that bit of tripe again, still seething. When did success and profit become evil? The entitlement whining in that "article" is sad. Don't want it? Don't buy it. Simple.

Now as far as removing a choice to earn dlc being dictated by the douche reviewers that complain about the cost of dlc.....that is bull! Don't lie ea! I bought all the dlc for this series every year until last. Why? Well it was FUN to have goals and EARN rewards. I bet I easily played 13 more than 10-12 combined.

Just tell me the truth, you guys took a hit on revenue and can't afford the reward system, I can live with that.

Guys, nothing about what we are being told makes sense with this crap. And on top of it all we will still have to purchase pins to compete in OL events??? Sad day for this old guy. Maybe, just maybe, I am getting too old for games......end rant....

JBHuskers
02-08-2013, 02:25 PM
As much as you disagree. I've been behind the scenes on this one. At least for the DLC aspect, they were more than happy with the coin system, because people would want everything right away, and they did earn money on it. Then there were people like us who wanted to earn it. The Suits just didn't see it that way when the review scores call out something specific.

SCClassof93
02-08-2013, 02:31 PM
J.B., please don't take my rants as about you. I have no doubt this is what they are telling you...........but it smells like fish :sick:

JBHuskers
02-08-2013, 02:34 PM
J.B., please don't take my rants as about you. I have no doubt this is what they are telling you...........but it smells like fish :sick:

It's not "what they are telling me" ... it's the truth. :D

bdoughty
02-08-2013, 03:59 PM
I understand being behind the scenes but it's not like they are handing over internal financials and budget outlays for you, at least I hope not. I personally think it is a little of both. There were multiple reviews that attacked the setup BUT Sales of the Tiger Woods series are down which means less people to buy DLC. Throw in the option of giving gamers the chance to play DLC course for free... Everything EA does is about the bottom line and pleasing the stockholder.
Not saying this is wrong as the first goal of a business is to make money but they have in the past abandoned products that were broken (NCAA Basketball and Gran Slam Tennis 2). So they are far from the old saying, "The Customer is #1." Fact is the stockholder is #1 #2 and #3.

Do you see a Tiger Woods 14 version for the WiiU? They had plenty of time to make one. It's not like they would be using brand new assets to build the game (even the launch Wii games from EA were gimped versions of the current gen games). The sales for the Wii version were good up until a few years ago when it dropped heavily, so they are holding out until they can justify the game can make a profit before putting in the resources on it. Good for EA not to lose money on a project. Bad for the Nintendo owners who have supported the Wii Tiger Woods games in the past.

bdoughty
02-09-2013, 03:57 PM
http://forum.ea.com/eaforum/posts/list/9287546.page

No Caddy this year ?

EA_SeanWilson

Yes, the caddie has been re-branded to 'Ask a PGA Pro' and can only be used when playing offline practice rounds on north american courses.

------------------

:))

http://i.imgur.com/uoHAp.gif

bdoughty
02-13-2013, 03:01 PM
Broadcast presentation blog

http://www.easports.com/tiger-woods/news/article/broadcast-presentation-blog

bdoughty
02-13-2013, 03:11 PM
Really like what I am seeing with presentation. Interested to see how the new broadcast camera will work out but anything is better than the follow camera. I really wish they would let the player decide which broadcast cameras to use as I am fond of a Tru Aim with either a reverse landing snap to the end or a close up snap. I realize they are going with a broadcast presentation but I think they should have also factored in that you are still an individual playing golf within the broadcast and given that option to play with an updated camera from the players perspective with added snap cameras.

SCClassof93
02-14-2013, 05:00 PM
yay, video footage!

http://www.youtube.com/watch?list=UUCikO6_8K8eRFHVOWAmoL5g&v=MmihqR_Qze4&feature=player_embedded

NatureBoy
02-17-2013, 05:03 PM
Tiger Woods PGA Tour 14 Achievements.

http://www.xbox360achievements.org/game/tiger-woods-pga-tour-14/achievements/

SCClassof93
02-18-2013, 11:30 AM
Tiger Woods PGA Tour 14 Achievements.

http://www.xbox360achievements.org/game/tiger-woods-pga-tour-14/achievements/

"Earn LPGA Tour Card in Career" :fp:

bdoughty
02-18-2013, 03:28 PM
"Earn LPGA Tour Card in Career" :fp:

This way EA can say honestly that tons of people used the LPGA mode, thus it's continued existence and also keep that crazy tropes vs. games lady off their backs (http://www.feministfrequency.com/).

CLW
02-18-2013, 04:22 PM
This way EA can say honestly that tons of people used the LPGA mode, thus it's continued existence and also keep that crazy tropes vs. games lady off their backs (http://www.feministfrequency.com/).

Yeah this forcing people to play stuff for trophies/achievements is annoying just so EA/manufacturer can say allot of players did X. :smh:

SCClassof93
02-20-2013, 11:25 AM
Info on country clubs. This sounds interesting.

http://www.operationsports.com/news/606203/tiger-woods-pga-tour-14-connected-and-social-experiences-detailed/

JBHuskers
02-20-2013, 11:43 AM
Yep. Basically simultaneous play in tournaments for league :up:

You also don't have to have a full country club to get Club Champion, as long as you have five, you'll have the chance to get there for the week.

CLW
02-20-2013, 12:43 PM
I keep telling myself your not buying the glorified game of darts this year but I keep getting sucked in and miss the TGT live tournys with the groups.

JBHuskers
02-20-2013, 12:49 PM
I keep telling myself your not buying the glorified game of darts this year but I keep getting sucked in and miss the TGT live tournys with the groups.

While there isn't a true online league yet, the additions that were described there makes for more of a connected feel instead of just playing the rounds by youself and chatting on the forums. League will be a lot more fun for Tiger 14. Supposedly the voice chat has been vastly improved too.

CLW
02-20-2013, 02:45 PM
While there isn't a true online league yet, the additions that were described there makes for more of a connected feel instead of just playing the rounds by youself and chatting on the forums. League will be a lot more fun for Tiger 14. Supposedly the voice chat has been vastly improved too.

Yeah Season Ticket will likely be the answer for me.

SCClassof93
02-20-2013, 03:12 PM
I keep telling myself your not buying the glorified game of darts this year but I keep getting sucked in and miss the TGT live tournys with the groups.

What did you shoot this round?
http://4.bp.blogspot.com/-_QvCLm-fL98/ThRhUichlsI/AAAAAAAAPZw/Q3dZpEjaPB0/s1600/Dark+Vader+Golf.png

SCClassof93
02-20-2013, 03:14 PM
While there isn't a true online league yet, the additions that were described there makes for more of a connected feel instead of just playing the rounds by youself and chatting on the forums. League will be a lot more fun for Tiger 14. Supposedly the voice chat has been vastly improved too.

Is there any way to recruit more players to the club? Any ideas? I really want the club to compete this year :dunno:

JBHuskers
02-20-2013, 03:22 PM
Is there any way to recruit more players to the club? Any ideas? I really want the club to compete this year :dunno:

People just have to stick with it, but once NCAA rolls out, that's when most quit.

Sent from my DROID RAZR using Tapatalk 2

SCClassof93
02-20-2013, 03:52 PM
From handsward over on ea's site, thought some of you may find this exciting.

Taking this discussion a step further... We have also split up the leaderboards for all the other Connected Tournament modes. And we have even split up the channels inside of them. What am I trying to say?

In Live Tournaments, there are 5 channels:
1. Amateur
2. Pro
3. Tour Pro
4. Tournament
5. Simulation

There is NO OVERALL leaderboard for Live Tournaments. Each channel is tracked independently.

Each channel will have a variety of events specific to that difficulty. For example, the Amateur channel will have 1 round and 4 round events in them. And all these events track to the Amateur channel only.

Additionally, we expanded the stats tracked for each Connected Tournament. You will now find all of the following in the leaderboards:
- Points
- Events Entered
- Events Won
- Top 5 Finishes
- Top 10 Finishes
- Top 25 Finishes
- Top 50 Finishes
- Average Finish (minimum of 10 events required to qualify for this stat)

SCClassof93
02-20-2013, 03:53 PM
I see me playing more live events on simulation :nod:

skipwondah33
02-21-2013, 09:20 AM
People just have to stick with it, but once NCAA rolls out, that's when most quit.

I'll be sticking it with this go around

Playing solo really drew my attention away once Madden released.

texacotea
02-21-2013, 10:05 AM
Ill be getting it this year. So count me in

psusnoop
02-21-2013, 11:41 AM
I also will be getting this, I haven't read much about it as it really lost some luster last year but I do love playing golf so this is usually a buy each year for me.

bdoughty
02-28-2013, 05:04 PM
New article from ESPN with the devs.

http://espn.go.com/blog/playbook/tech/post/_/id/4342/tiger-14-producer-shares-new-features

JBHuskers
02-28-2013, 07:29 PM
New article from ESPN with the devs.

http://espn.go.com/blog/playbook/tech/post/_/id/4342/tiger-14-producer-shares-new-features

That is one of the coolest things about playing Augusta in 1934, the physics and club distances match the time period.

bdoughty
02-28-2013, 09:45 PM
That is one of the coolest things about playing Augusta in 1934, the physics and club distances match the time period.

Plus you get to pull out the ol' Niblick and whack away in the rough. ;)

JBHuskers
02-28-2013, 11:03 PM
Plus you get to pull out the ol' Niblick and whack away in the rough. ;)

I keep proposing the foot wedge to the devs, but always get shot down.

cdj
03-25-2013, 10:35 AM
http://www.youtube.com/watch?feature=player_embedded&v=8cFKBM5adMo

SCClassof93
03-25-2013, 10:48 AM
http://www.youtube.com/watch?feature=player_embedded&v=8cFKBM5adMo

:D:D:D

JBHuskers
03-25-2013, 11:51 AM
That. Was. Awesome. :D

gigemaggs99
03-25-2013, 03:26 PM
What do ya'll make of the club/holder thingy for the PS Move? It looks kinda cool.

http://www.walmart.com/ip/Tiger-Woods-PGA-Tour-14-PS3-w-Wal-Mart-Exclusive-Golf-Controller-Holder/23763801?ci_src=14110944&ci_sku=23763801&sourceid=1500000000000003142040&adid=22222222227000000000&wl0={matchtype}&wl1={network}&wl2={ifmobile:m}&wl3=21486607510&wl4={aceid}&wl5=pla&veh=sem#configComponent_a1

gigemaggs99
03-25-2013, 03:29 PM
Sorry for the dumb ? but is the only different between the normal TG 14 and TG 14 Historic edition that in the Historic edition you get to play Augusta from 1934?


Google is my friend, again sorry for the dumb ?.

http://www.trueachievements.com/n12006/tiger-woods-pga-tour-14-historic-edition-details.htm

gigemaggs99
03-25-2013, 03:50 PM
Count me in. I did the Walmart Pre-order of the historic edition and the SKLZ SimSTIX Golf controller holder for the PS3 Move.

Says it should be here between 3/26-4/1.

Should be another GREAT game!

Tee 'Em high!

gigemaggs99
03-28-2013, 12:17 AM
? I did the pre-order for TW14 from Walmart....how/where do you go about getting the information to download the bonus?

The list said if you pre-order from Walmart.com you will receive Whistling Straits DLC Course.

How/where do you DL this course?

JBHuskers
03-28-2013, 12:31 AM
Not sure on Walmart. I'd assume a code was e-mailed to you or is in the package.

gigemaggs99
03-28-2013, 12:35 AM
Not sure on Walmart. I'd assume a code was e-mailed to you or is in the package.

hmm, ok thanks. I email them, there was not code, just a shipping receipt. The order does say

"Tiger Woods PGA Tour 14 Historic Edition (PS3) w/ Wal-Mart Exclusive Whistling Straits Course DLC"

gigemaggs99
03-28-2013, 10:46 PM
Emailed Walmart 2 times, both times they sent my tracking info back to me, stating the product showed as shipped.

I called their 800 number for customer support, spoke to a nice guy, he said he will research the issue and call me back by Monday....atleast that's something...right????

SCClassof93
03-31-2013, 10:43 AM
Just had my fifth crash on a loading screen.:fp: Hope the patch corrects some of this.

gigemaggs99
04-02-2013, 08:21 AM
Emailed Walmart 2 times, both times they sent my tracking info back to me, stating the product showed as shipped.

I called their 800 number for customer support, spoke to a nice guy, he said he will research the issue and call me back by Monday....atleast that's something...right????


The "journey" continues...I may have learned my lesson with pre-order stuff from Walmart. In the past I've always dealt with Gamestop but I liked the pre-order bounus from Walmart.com this time and I bought the bundle pack that has the Skilz Stix.....called Walmart back on Monday, spoke to another trusty customer support rep. I really think they have NO clue what they are doing or what they are talking about.

I had to convince the lady that NO I did not need another disk sent out as this one is just fine, she was confused she said she thought I was telling her that data/information was missing from the disk. I don't know why I have to explain to them what DLC is???? I told her all I need is an activation code, there has to be a master list somewhere that walmart has from EA. Once they give out a code, they cross it off the list and keep going down the line...she said she had no idea where such list or information would and like the guy from Thursday said she is going to move this up the ladder of support and someone should contact me in 24-48 hours. If I don't hear back, call them back....I was kinda annoyed so I explained to her, that is EXACTLY what the guy said on Thursday of last week. She said she had no record of me calling in....WEEEEEEEEEEEEEEEE :fp:

I asked her if someone could please call me or email me when there is a resolution, she said that shouldn't be a problem. (Imagine that, they are happy to follow up and make sure a customer's issue is resolved....we'll see....) I asked her what would happen if no one can locate these codes...she said worse cause I'd purchase the DLC and they would reimburse me the cost of the course....

In the meantime, on Sunday I did receive an email from Walmart.com asking me to complete a survey, they wanted to know how I was satisfied with their online help division to my recent inquiry....I still haven't receive jack squat from that "division"....

I just don't see how something so simple can be so difficult....all pre-orders from me will be done at Gamestop from here on out. This Walmart "customer support" is a joke.

Sorry for the ranting and raving....I guess most of my working-life I've been somehow in the customer service industry and have been "schooled" on how to provide proper customer support....the older I get the worse it is being taught to our young people. :dunno:

Other than the DLC issue, I'm really enjoying the game! Played my first round last night in the daily CC 1 day tourney. It had a setting with no putting meter so that was exciting. :)

gigemaggs99
04-08-2013, 09:14 AM
Walmart Pre-order journey update:

So, like we all knew they would not call me back or reply to me via email in 24-48 hours that's a pipe dream...so I gave it 1 week.

Called Walmart back this morning, explained the entire situation again. The lady said it showed in the notes that they have been "reseaching" the issue since March 31st. I told her I understand research and that it takes time, but I also explained to her they said they would respond via email or phone call with some sort of follow up in 24-48 hours and I've yet to hear from them other than an automatic email sent to me from walmart.com asking me to fill out a survey for my resolution to my recent inquiry. I told her I have not received any support so I have a hard time filling out the survey with anything that might help them.

I also told her the last lady I spoke to suggested if they can't find a resolution from their research it might be an option for me to purchase the Whistling Straits course from the PS3 store for $5.99 and then Walmart would refund me the $5.99. I told her I'd rather have the code if that is still an option but if worse case scenario I wouldn't mind going this other route.

She put me on hold for a few minutes, came back and apologized, then told me she was going to refund me the cost of shipping which should cover the $5.99 and then a few extra dollars for my trouble. I told her that is ok with me, except I paid the overnight shipping so I didn't think it was fair to refund the entire expedited shipping as it would be more than the cost of the DLC from the PS3 store. She again put me on hold to research some more. The she came back and said since I've had to call in, have not had return calls or emails she was authorized to refund the $27 for the overnight shipping that I paid. I said, ok, fair enough thank you.

In the end, I'm glad there is some sort of a resolution, lord knows what has happened to the other Walmart customers that purchased this game with the DLC, hopefully they don't just do without the code... The lady also told me that in the past when they ship out a game that was pre-order it usually has a card w/ the code on it shipped with it. She said it looks like this time the cards where not shipped w/ the pre-order games. A simple shipping snafu can really throw a wrinkle in the customer service.

I'm glad they worked with me, not 100% sure I like the deal I received as it feels like getting more than my share, I would have been happy with just a refund of the DLC. I guess the morale of the story for me is, (keep in mind I'm coming from the "customer service" mind set of running a company) for all intensive purposes next time I will return to Gamestop. It's nice that in the end Walmart worked with me, and did more than necessary, but if I can go through Gamestop and have no issues, then that's worth more to me in the end. No hassles, no time wasted, a smooth transaction is worth more to me than this silly mickey-mouse repeated calling I had to do.

Hopefully this is an isolated incident with Walmart, some how I kinda think not :dunno:

I would say it's one of those you get what you pay for lessons in life, the problem is walmart.com was the same price as Gamestop on this pre-order so from the git go I wasn't saving any money.

Off to download some Whistling Straits!

On a sidebar, I signed up over at the Village forums and joined their CC. Haven't received the email from Village yet, it said when I created my account I'd receive an email that I'd need to follow to activate my account. It's probably one of those things that will come through in the next couple of days, until them I'm in the CC and looking to play some golf. :nod:

pags2011
04-12-2013, 07:39 AM
Finally I've found someone else who has shared the same ridiculous struggle with the Walmart pre-order DLC. My requests for assistance are currently lost somewhere in their customer department and I've been waiting over a week for a real response after calls and several emails. Good to see that they finally resolved the issue for you and with a bonus for your struggle, perhaps there is hope if I keep on them about this.