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Thread: OD Issues

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  1. #1
    All-American Coach Kernzy's Avatar
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    Angry OD Issues

    1. First off about two weeks ago I can no longer get my game recaps or stats to upload.
    2. None of the other guys in my OD can either and thus none of us can see the game recaps or stats on the OD site
    3. Then yesterday and today myself and two other owners can't get past the coin toss in user vs user OD games.
    4. Now today the OD site won't let me advance the damn week online which I've done many times. Says I have to do it on my console.
    5. After advance an OD user had 0 recruiting time or scouting time and he was set to "Ready to Advance"
    6. The situation where in a user vs cpu OD game the cpu offense just stays in the huddle.
    7. Duplicate players in the depth charts of several teams including human and cpu teams.
    8. Users can't even get into the OD currently.

    I'm really getting fed up with EA's bs all the damn time. Can I do anything at all to voice my displeasure with EA or does anyone there even give a shit?

    can any of the guys here that have the ear of some of the EA folks help us all get to the bottom of all these things. If it's not one thing, it's another with EA, year in and year out.
    Last edited by Coach Kernzy; 08-24-2012 at 12:23 PM.

  2. #2
    Administrator gschwendt's Avatar
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    We've sent #1/#2 along.

    For #3, I ran into that this past weekend and sent it on to EA... for your users, are they all User vs User games or are some vs CPU?


    I've not ever heard of #4. I'd be curious once you advance from the console whether the next week you would be able to advance from the web or not.

  3. #3
    All-American Coach Kernzy's Avatar
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    #1/#2 when you "send along" these issues does anyone ever get back to you or acknowledge the issues or do they just say "thanks a lot for your money but we aren't going to do shit about it"

    #3 happened for the first time yesterday and then again today, both user vs user games, we're in season 3 and we've had user vs user games before with no issues

    #4 I've had happen once before and I was able to advance from console fine and then then next week from web again but I'm just assuming all of these are somehow connected with EA server issues

    It really gets old...

  4. #4
    Administrator gschwendt's Avatar
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    We send feedback and depending on whether they're aware or not, they might ask for more details. As IOU pointed out in the patch 2 thread, several of the key issues with Online lobby games were fixed in the last patch. Very likely, they were fixed as a direct result of him sending them to me and me passing them along. So it's not like they're out to ignore these things.

    For #3, were any of these non-bowl games? Mine happened to be in the Fiesta Bowl against a user. As well, he said that the CPU was always picking his coin toss options... here's more details.

  5. #5
    All-American Coach Kernzy's Avatar
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    I understand that some things get fixed and some don't but it's just a never ending battle. I love the game and I love this community here at TGT but EA/NCAA team just cannot get their shit together. I'm just beyond frustrated at having to fight this constant battle with this game I love.

    #3 Neither of the games were bowl games, no coin toss issues except of course we couldn't get past it before we got disconnected

  6. #6
    All-American Coach Kernzy's Avatar
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    So is there someone or somehow I can contact someone at EA besides their worthless support forums or support agents via phone or chat? I use the term support loosely.

    I can see it now, Madden's coming out and NCAA will take a back seat and little to none of these issues will get addressed. OD's all over the place will be unplayable and leaving us all out in the cold/dark...

  7. #7
    Coach Kernzy don't forget that one of the owners had his recruiting and scouting done by the cpu. I have been fed up with this since about week 2 of the first season. The first thing that I noticed was that whenever I would to

    try edit one of my manually created stories ,on the dynasty web I would lose my highlights and the game recap would show all 0's for the stats. But the thing that pissed me off the most was that I stayed online with them via

    the customer support online thing for over an hour. I did all this only to be told that they needed to forward my problem to a specialist. This specialist took a week to get back to me via email.He asked me to explain my problem

    in detail for the 100th time and I did. Almost a month later he returned my email and said that this was the first that he has heard of my problem and then he proceeded to give me the company line " it must be your browser ".
    Last edited by BOSSMO X; 08-23-2012 at 04:45 PM.

  8. #8
    All-American Coach Kernzy's Avatar
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    Oh yeah that's right, let's add that to the list as #5.

    #5 After advance an OD user had 0 recruiting time or scouting time and he was set to "Ready to Advance"

  9. #9
    I haven't been able to upload my stats or game recaps in my OD for the last 3 weeks, we are in week 7 year 1. The only saving grace is it gives me the option to continue without uploading them. It seems like last year the OD would just freeze at some point and it wouldn't give us the option to continue.

    One thing that is so strange to me is, EA seems to be really wanting to push the online stuff. I read that Madden 13 has CCM and they want you to really play with other people online. Same as NCAA and ODs. Why does the offline stuff work so well? Why does it upload the recaps and stats? Why are they slowly removing stuff from the offline portion (see Madden 13) and pushing more for the Online stuff....yet it doesn't work all the time.

    I enjoy online and offline just as much as the next guy, but I'm starting to play offline more just b/c it works for the most part 100% of the time. It's going to be annoying if the day ever comes that they don't have all the features offline that they do online, only to have them work 50% of the time.

  10. #10
    All-American Coach Kernzy's Avatar
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    Let's add a few more to my list.

    6. The situation where in a user vs cpu OD game the cpu offense just stays in the huddle.
    7. Duplicate players in the depth charts of several teams including human and cpu teams.
    8. Users can even get into the OD currently.

    EA is just awesome

  11. #11
    All-American Coach Kernzy's Avatar
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    It's all over the web, everyone is having all these same problems but not a peep out of EA about the issues.
    OS, EA forums, here, everyone is having these issues but or course EA is not acknowledging anything at all.
    Come on EA, really, at least say "yeah we're having issues and we know it but we're working on it".
    The more likely scenario is that they really don't care and aren't going to fix anything because they already have our money and are about to have another money grab with Madden coming out.

  12. #12
    Booster JeffHCross's Avatar
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    Quote Originally Posted by Coach Kernzy View Post
    The more likely scenario is that they really don't care
    While I can't speak to your issues or the likelihood of a fix, I can absolutely deny this. They care. I can't explain why the product is what it is (particularly since I haven't personally seen any of your issues, other than not seeing the game updates in the OD site), but I do know they care. I do share your wish that they would be a little more forthcoming with acknowledgement of issues (but that seems to be a larger problem with the game industry, particularly large companies).

    What's really strange (and bothersome, to an extent) is that it seems like all of these issues started around the same time as Patch 2.
    Twitter: @3YardsandACloud

  13. #13
    All-American Coach Kernzy's Avatar
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    I sincerely hope you are right Jeff, I hope they do care. And if they care they will fix the issues and at the very least make what is right now with these issues not even a playable game, playable again.

    It'd be great to have one of the guys like JDewiel or some other member of EA say something, anything about all these issues.

    They're all to quick to come around on forums and post things on Twitter when they are marketing a game or promoting it or whatever but when there is an issue this is pretty much the way it goes.
    - they acknowledge the issue way to late after everyone is outraged or doesn't even care anymore
    - they put out a patch to supposedly fix said issues but really it just created more
    Then it's all just a vicious cycle from there that is destined to repeat itself.

  14. #14
    All-American Coach Kernzy's Avatar
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    Any updates or feedback from EA on any of this?
    There are reports on forums all over the web with these same issues but I've seen nothing from EA.

  15. #15
    Administrator gschwendt's Avatar
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    Quote Originally Posted by Coach Kernzy View Post
    Any updates or feedback from EA on any of this?
    There are reports on forums all over the web with these same issues but I've seen nothing from EA.
    Sorry, we don't share anything they send directly to us unless they ask us to.

  16. #16
    All-American Coach Kernzy's Avatar
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    So we aren't going to know if they are looking into or fixing these issues or not unless they publicly state it?

  17. #17
    This is incredibly rediculous.

  18. #18
    Quote Originally Posted by gschwendt View Post
    Sorry, we don't share anything they send directly to us unless they ask us to.
    That seems to be treading on thin ice there, it leaves the door open to "we might know something" or "we might not know anything". Seems like if they do not want you to share anything, saying nothing would be the more prudent way to go about it.

    Your statement implies you might know something but we aren't privileged to the information. If we aren't, why dangle it out there?

    In the end I guess I'm confused. All over the place even on the "making of" shows you hear things like EA just wants to make everyone happy. I understand you can't make 100% of the people happy, but it seems like they come out with patches, this has been more than just this year, that cause more problems than they fix. So we as gamers are left scratching our heads, should I A) not install the patch and play the game as is (with whatever isn't working) or B) install the patch HOPE things don't get worse but this will enable me to use the newer features they are going to implement (i.e. uniform store).

    It seems like the overwhelming "need" of the gaming community is to have a working product. The new features are cool and all but I'd just like things to work. Last year there were all sorts of problems one of which had to do with something the gaming community has been begging for, for years, Custom Playbooks. Well now all of a sudden this year they seem to work for the most part. So it's nice that, well it just plain WORKS. Why can't they get the rest of it to work? This is the 20th year of the game right?

    This is probably stating the obvious but I'd much rather have a working game, i.e. working HB counter from spread PBs no matter what the game speed or HB size, no-huddle without strange animations, etc... all the actual GAME PLAY features, I'd much rather have that than see the Army Black Knights parachute into the stadium, albeit cool, it's a very small part of the game but I'd rather they spend more time on the in-game play features than this fancy "looking" stuff.

    Thanks for listening and thanks for keeping the discussion rational. There are too many other sites that have people flying off the handle.

  19. #19
    Administrator gschwendt's Avatar
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    Quote Originally Posted by gigemaggs99 View Post
    Your statement implies you might know something but we aren't privileged to the information. If we aren't, why dangle it out there?
    Not my intention at all. All I was merely saying was that I/we send EA information. Sometimes they reply, sometimes they don't. But when they reply, they're replying to us, not to the public. There are things that you can say in confidence that you wouldn't want everyone reading for fear that they misinterpret. They know us, we know them so there's less room for that.

  20. #20
    All-American Coach Kernzy's Avatar
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    So G, at the very least they are aware of all the problems that so many ODs are having all over the net, not only here but over at OS and on the EA forums themselves?
    It would be nice and wouldn't hurt at all for them to just acknowledge the fact they yes they know there are some people having issues and yes they are looking into ways of fixing them. They don't even have to give a time frame or anything, just a simple we are aware and are working on a resolution.

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